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FAQ's

VOBEAUTY Frequently Asked Questions

 

What is VOBEAUTY?

VOBEAUTY is a one stop shop making Vegan, Organic and Cruelty-Free products more accessible to everyone.

We are on a mission to encourage and support consumers make the switch to ‘Clean Beauty’.  

VOBEAUTY is an online store with a monthly subscription box where all products are either Vegan, Organic and always 100% Cruelty Free 

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What products will be included in each VOBEAUTY box?

The products included will be a selection of Vegan, Organic and Cruelty-Free health and beauty products. The contents of each VOBEAUTY box will be a surprise each month although we will offer sneak peeks of featured products on our social media. The brands will vary each month to enable our subscribers to try out lots of different products. Items may vary per box, featured items are subject to availability.

The products in the Build your own VOBEAUTY box subscription will be completely your choice from a selection of products available. 

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Are the subsciprion boxes suitable for Vegans?

Yes absolutely!! Our monthly VOBEAUTY subscription box is 100% Vegan friendly.

We also have a vegan friendly VOBBOX.

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Is the Build your own VOBEAUTY Box Vegan?

You get to choose your products in this box so you can make it 100% vegan friendly or a mixture of vegan and cruelty free. This is your choice. Please make sure you read the details of each product before selecting to add it to your box.

 

How does the subscription box work? When will I be billed? When will it be shipped?

Once you click on the VOBEAUTY Box it will give you the option to subscribe. Once you have filled in your details and completed the subscription you will be sent a confirmation email. You will be initially billed for your box and there after we will bill on the 4th of very month. The boxes will be shipped between the 10th and the 14th of every month for that particular month.

Please see our 'How it Works' page for more information.

 

Can I buy the box without subscribing?

Yes of course you can! We understand not everyone will want to commit to a subscription straight away and will want to try the box before subscribing. Therefore, we do offer our customers the option to buy the box month to month. Just add it to your cart with rest of your shopping and check out as normal.

PLEASE NOTE: These are subject to availability 

 

How much are the VOBEAUTY Boxes worth?

The RRP of each box on average is £20 - £35 per month. This can vary each month however we always make sure you are getting a great deal!! We always feature  a mix of full sized, delux and travel sized products.

 

How do you ensure the products Cruelty-Free?

We only approach brands who advertise and promote themselves as cruelty-free and are registered on the Leaping Bunny Programme and or Peta. However not all brands, such as new and upcoming brands, will be registered on the Leaping Bunny programme but will advertise as cruelty-free, and in this case, we check their company policy on animal testing and speak tot he brands directly to ensure they are.

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Where do you ship to and how much is it?

We ship to the U.K, Republic of Ireland and Europe via Royal Mail 2nd Class. 

Postage to the UK is £2.90

Postage to the Republic of Ireland and Europe is £13.60 and it is shipped Tracked and Signed for.

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Discount Codes

Only one discount code can be used at one time. It cannot be used in conjunction with any other offer or discount code. 

Are there any hidden costs?

There are no hidden costs. Just the cost of the box plus postage and packaging. If you sign up for the subscription box your subscription will automatically renew.

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How do I cancel my subscription?

If you want to cancel just send us an email at info@vobeauty.co.uk or just log in to your customer account.

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There is a brand I would like you to stock.

We always love to know what brands you would like to see in our store or our boxes and we love to hear from our subscribers and customers. If there is a product you think we should sell then we would love to hear from you - Just get in touch - drop us an email at info@vobeauty.co.uk 

I am Blogger / Vlogger / You Tuber – can we collaborate?

We are always on the look-out for You Tubers, bloggers and volggers. Just get in touch and be sure to include links to your blogs, vlogs and social media platforms.  – we’d love to hear from you – drop us an email at info@vobeauty.co.uk

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I am a brand  - can we collaborate

We are always on the look out for new brands to feature either in our beauty boxes or in our online store. Just get in touch - we'd love to hear from you - drop us an email at info@vobeauty.co.uk

Can’t find the answer to your question?

No Problem! Just send us an email and we’ll get back to you as soon as we can! info@vobeauty.co.uk